Beauty & Fitness Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Beauty & Fitness Manager

The Savoy

"Placing extraordinary people at the heart of memories made and stories told" Job title: Beauty and Fitness Manager Department: Beauty and Fitness Inspired & supported by: Director of Rooms
Your purpose will be: To ensure the flawless running of our beauty & fitness facilities, including the pool, gym, treatment rooms and relaxation areas. To create a wellness experience which exceeds guest expectations.

Your key responsibilities & contribution will be:

- To oversee the day to day running of beauty and fitness

- To be responsible for the recruitment, induction, training and development of all beauty & fitness colleagues

- To control the administration of Beauty & Fitness membership

- To have a key eye for detail to ensure immaculate presentation of the facilities

- To be proficient and able to carry out treatments as required

- To control labour costs, costs of sales and other expenses in line with Budget

- To maximise retail product sales

- To keep up to date with current trends and competitor analysis

- To effectively communicate the services and products of Beauty & Fitness to the other departments within the hotel

- Driving innovation and continuous improvement of the department and the guest experience Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.

- Working alongside the leadership team to ensure an engaging work environment for all colleagues

What you will need to do this role:

Essential:

- Graduate from an accredited school of aesthetics (CIDESCO,CIBTAC, NVQ3 or equivalent)

- Minimum of 2 years of experience as an Aesthetician

- Previous experience in a luxury environment or day spa

- Trained with body treatments, facials, manicure and pedicure

- Outstanding communication skills, both written and verbal

- Excellent attention to detail

- Highly organised and able to work independently

- Flexibility to work shifts and weekends

- Enthusiastic and positive with the ability to build trusting relationships

- Ability to multi task and problem solve in a fast paced environment

- Keen eye for detail

Desirable:

- Knowledge of Opera and MS Office.

- Previous experience in a guest relations leadership role.

- 3-5 years experience in the Luxury Hospitality Industry.

Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

How you will be Extraordinary:

- Your passion for hospitality and your enthusiasm for what you do are clear for all to see.

- You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble.

- Your glass is always half full and your positive energy is infectious.

- You are adaptable, and enjoy doing a variety of different things. You would never say 'it's not my job!'

- You work well under pressure, juggling tasks and prioritising brilliantly, so that you consistently deliver to a high standard

- You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues

- You are constantly thinking about how we can improve the way we do things and create and even better guest and colleague experience

- You are an expert in what you do best, and have the appetite to learn how to do new things

- You are self-motivated, and take ownership for driving your own performance , thriving on being trusted and being given freedom in how you do your job

- You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience

What's in it for you?

- Being part of The Savoy family - our culture is unique!

- We will trust, empower and develop you to fulfil your potential

- You will benefit from training and development opportunities

- We have regular social events

- Competitive Salary and benefits including pension and life assurance

- Laundry services & dry cleaning for uniform

- 31 days of holiday (including Public holidays)

- Colleague restaurant

- Colleague gym facility

- Employee assistance program

- Cycle to work scheme

- Savoy Hotel discount, and discounts in Accor hotels

- And last but not least you will get to work with a team of EXTRAORDINARY people