Bell Desk Ambassador

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Bell Desk Ambassador

Mumbai

Job Title:

Bell Ambassador

Sofitel Mumbai BKC is looking for a Bell Ambassador who is an enthusiastic, hospitality-oriented professional to oversee all front desk operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of the hotel and among other departments.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team.

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Your experience and skills include:

Candidate must possess a minimum two-year experience in an upscale hotel along with strong organizational skills and the ability to work independently. Four-year degree from a Hotel Management school or Business school. Excellent verbal and written English skills; second language a plus, French preferred. Excellent interpersonal, communication, organizational, and computer skills. Willingness and ability to work a flexible schedule to meet business demands. Assist with additional projects or requests as needed.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS