Business Travel Sales Manager, Corporate

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Business Travel Sales Manager, Corporate

Fairmont Royal York

Business Travel Sales Manager, Corporate
Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

As a Professional Leader, you will lead yourself through: positive orientation, self-development self-management, problem solving and decision making. You will lead others through: leading and engaging with your team, developing others and communicating effectively. You will lead the business by: being guest-focused, forward-thinking and planning, business awareness and business improvement.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Director of Sales, this role resides at our Central Canada Location: Fairmont Royal York, Toronto, ON, Canada. The position is responsible for Local Corporate Travel accounts for the Toronto market. In addition prospecting is a heavy component of the position.

• Parameters for this position will flex based on business needs however the primary focus of the role is to hunt and grow the relationship with our local corporate travel accounts and the promotion of existing business
• This position is responsible for exceeding their revenue quota as outlined by the Director of Sales
• Develop and implement monthly proactive action plans
• Assertive prospecting to determine and recommend prospective customers from the market
• Exceed monthly sales activity goals. This includes activities such as: prospecting, personal sales calls, entertainment, and site inspections
• Must be able to work balancing multiple priorities with a high level of initiative
• Participate in sites, FAMs, and industry trade shows, promotional events and other related organizations
• Respond to inquiries regarding guest room and function space availability in a professional and timely manner
• To solicit from and confirm with clients, all information pertaining to their travel program
• Manage the RFP process and rate loading via Lanyon/GDS platforms
• To initiate billing procedures to ensure hotel deal with creditable clientele, as well as ensuring deposits and/or credit applications are received with adequate information
• Work independently within given parameters and maintain a positive attitude within a very busy environment
• Able to handle many tasks at once with strong organizational and supervisory skills
• Maintain high quality of service standards required by the hotel and company

Your experience and skills include

• Bachelor's degree and/or Hotel Management degree/diploma preferred
• Opera and Microsoft application literacy required
• Previous Sales Experience preferred
• Skilled with negotiating and dealing with contracts and addendums
• Minimum 3 year experience in similar role

Physical Aspects of Position (included but not limited to):

• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Frequent sitting throughout shift

Your team and working environment:

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun. To learn more, click here .

Note: Must already be legally entitled to work in Canada to be considered for the position.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS