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Accor Hotels
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82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Butler
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Singapore, Singapore
Level : Staff Line level
Posted : 30 Jun 2022
Job Role : Butler
Recruiter : Accor Hotels
Job Ref : HOZ20078
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-15
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Butler
Swissôtel The Stamford
ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD
At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues!
We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia's largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre.
Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.
Take the step to be a part of something big today, we'd love to hear from you!
Butler
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Planning and delivery of VIP amenities and ensuring operational efficiency
- Develop and maintain strong guest relationships to ensure guest loyalty
- Handle guest issues when needed
- Meet, greet, rooming and service of all VIP guests
- Ensure LQA service standards are in practice as set by the hotel at all times
- Ensure operations are in order, guests assistance required is rendered accordingly and colleague's service standards are met
- Consistently offer professional, engaging and friendly service
- Lead a Heartist approach to guest experience/service with the team
Qualifications:
- Minimum GCE 'O' level or equivalent
- Minimum 2 years experience in the service industry
- Outstanding guest interaction, interpersonal and communication skills
- Good decision making skills
- Must have a friendly and engaging service attitude
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
We regret to inform that only shortlisted candidates will be notified.
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