Hotels & Resorts
Food and Beverage Service
Kohala Coast, United States
Validate Through :
Salary Range (monthly):
USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Job Description For Catering and Conference Services Manager
Fairmont Orchid - Hawaii
Catering and Conference Services Manager
Through your passion and motivation, you sell and service memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What's in it for you:
What you will be doing:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Your experience and skills include:
- Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business.
- Organize convention bookings from date of Sales turnover to departure including meeting requirements, guest room requirements, room block pick-up, decor, entertainment arrangements, food and beverage and audio visual.
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set-up.
- Initiate billing procedures, ensuring and deposits and/or credit applications are received with adequate information and within an acceptable time frame.
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated.
- Conduct and/or attend daily meeting to review event orders and ensure last minute changes are communicated with appropriate departments.
- Liaison between multiple departments to meet the needs and exceed the expectations of your clients.
- Solicit catering business and reach consistent achievement of sales objectives.
- Maintain accounts, contact, activity and business details
Your team and working environment:
- Relevant Catering and Conference Service experience is an asset
- Computer literate in Microsoft Window applications required
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Highly responsible & reliable
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
Fairmont Orchid is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at Fairmont Orchid. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-KK2