Hotels & Resorts
Front of House
Jawa Timur, Indonesia
Validate Through :
Salary Range (monthly):
USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Job Description For Chief Concierge
Grand Mercure Surabaya City
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
- Service focused personality is essential and previous leadership experience is an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Strong problem-solving abilities
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference in the local community through our Corporate Social Responsibility.