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Accor Hotels
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Chief Concierge
Industry : Hotels & Resorts
Department : Front of House
Location : Jawa Timur, Indonesia
Level : Supervisor
Posted : 13 Jul 2022
Job Role : Concierge
Recruiter : Accor Hotels
Job Ref : HOZ10626
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-10
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Chief Concierge
Grand Mercure Surabaya City
Job Description
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Work Experience
- Service focused personality is essential and previous leadership experience is an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Strong problem-solving abilities
Benefits
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference in the local community through our Corporate Social Responsibility.
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