Chief Steward

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Chief Steward

Fairmont Hotel Vancouver

CHIEF STEWARD

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team's commitment to safe and efficient operations. Showcase your talents as a Chief Steward, where your attentiveness and care will ensure the creation of exceptional cuisine.

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Complimentary One Night Stay at Fairmont Hotel Vancouver with breakfast and dinner for two included once eligibility requirements are met
• Complimentary access to our learning and development programs through our Academies and discounted eCornell Online Certificate programs
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility initiatives, including our Planet 21 Sustainability Committee and our Diversity, Equity & Inclusion Committee, championing 2SLGBTQIA+, Ability & Accessibility, Gender Equality, and Race & Cultural Diversity
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our Safety Footwear Reimbursement Program (up to $120 per year)
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP), company-provided Registered Retirement Savings Plan (RRSP), and Tax Free Savings Account (TFSA) when meeting eligibility requirements
• Paid annual vacation (up to 30+ days per year), twelve statutory holidays, and birthday leave once eligibility requirements are met
• Transit Subsidy Program offering payroll deduction for transit with company-provided discounts
• Opportunity to be nominated for and win your dream trip through our yearly employee and leadership recognition program
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
• Balance operational, administrative and colleague needs
• Conduct daily and monthly scheduled departmental meetings
• Conduct Annual Training Sessions in food safety, sanitation, WHIMIS
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
• Prepare monthly reports on Inventory in china/silverware and equipment; note shortages and requisition replacements as required while following budget guidelines
• Work closely with the Chef, Director of Banquets/Catering to anticipate guest needs
• Order and control all inventory of cleaning compounds
• Ensure all equipment is in working order and report any items in need of repair
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Assist with stores par levels for F&B non-food items (pens, coasters, napkins etc.)
• Contributing to a positive working environment by ensuring all colleague concerns are addressed in a timely, empathetic, and meaningful manner
• Proactively managing employee relations by conducting one-on-ones, daily shift briefings, and providing on-going support & guidance
• Actively participating and ensuring representation in the Housekeeping department in our Recognition Committee, Health & Safety Committee, and Planet 21 (Sustainability Committee)
• Championing Health & Safety policies and procedures by actively promoting a safe working environment, improving fire safety and emergency procedures, recording accidents and conducting investigations, and participating in return to work programs
• Following all safety and sanitation policies when handling food and beverage
• Completing all other duties and responsibilities as assigned

Your experience and skills include:

• Previous leadership experience in a Stewarding department required
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Office applications required
• University/College degree in a related discipline an asset
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Previous experience with a Union environment an asset
• Ability to work flexible schedule, including weekends, late nights, early mornings, and holidays

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50lbs
• Frequent kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
• Working with chemicals and other cleaning products

Your team and working environment:

We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests back to extraordinary experiences at their home away from home.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS