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Industry : Hotels & Resorts
Department : Housekeeping
Location : Kuala Lumpur/Malaysia
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ53192
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
SOFITEL KUALA LUMPUR DAMANSARA
Greet and welcome guests at the Executive Club floor.
Provide exceptional services at all times.
Process check-in and check-out accurately.
Project a professional manner with an emphasis on hospitality and guest service.
Respond to guests' inquiries regarding hotel and lounge's features and services and address any specific concerns regarding services and premises.
Use upselling and suggestive selling methods.
Diploma in Hotel Management or related qualification.
At least 1 year experience in Front Office.
Excellent guest passion skills.
Possess a warm and friendly personality.
Able to converse with guests confidently.
A team player, proactive and responsible.
Has knowledge in Opera system.
Paid leaves including study & exam leave
Learning & Development opportunitie s