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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Cluster Corporate Sales Executive

Industry : Hotels & Resorts

Department : Head Office-Corporate

Location : Ha Noi/Vietnam

Level : Staff Line level

Posted : 07 Feb 2022

Job Role : Sales Executive

Recruiter : Accor Hotels

Job Ref : HOZ3978

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-07

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Cluster Corporate Sales Executive

Job Description

Maintain complete knowledge of the following (to include but not limited to):

- All hotel features / services, hours of operation

- Hotel function space, entertainment options, menus and floral decoration options

- Hotel safety guidelines and evacuation plan

- Scheduled daily group activities

Answer incoming phone calls in a pleasant manner using Hotel's telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure

Coordinate all group arrangements

Work with group contacts to facilitate program planning and requirements

Communicate group needs and specifications to all relevant departments

Follow up with Post-Conference reports and review group billings

Input all group bookings and update booking activities in the system on a weekly basis

Prepare reports, maintain proper records and filing system in accordance to hotel's sales administration process

Maintain gifts inventory and coordinate the sending of gifts to clients

Arrange site inspections for potential clients

Promote positive relations with clients and attend to all requests expediently and courteously

Acknowledge and handle clients' complaints and comments tactfully and efficiently. Report incidents or other irregularities to management

Up-sell and promote hotel's facilities and services at every available opportunity in order to maximize sales revenue

Work Experience

- Diploma in Tourism / Hospitality Management / Events Management

- Minimum 1 year of experience in a similar capacity

- Excellent reading, writing and oral proficiency in both Vietnamese & English language

- Proficient in MS Excel, Word, & PowerPoint

Benefits

Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.