Concierge (Full Time) | Pullman Hotel

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Concierge (Full Time) | Pullman Hotel

Pullman at Sydney Olympic Park

Accor Hotels Sydney Olympic Park forms part of the most unique entertainment and Hotel precinct in NSW.

Home to the newly named Accor Stadium, our precinct is home to major sporting, music and entertainment events.

Be in the heart of it all by joining our Front Office team of our Pullman Hotel!

Our passion? Service and achievement beyond limits. Our promise? Recognise each person's value, the talent they bring to the group and to make them a proactive part of their own development.

As a Concierge, you are often the first point of contact for our guests. You are the welcoming face of the Pullman Hotel and brand, with your presence and professionalism standing you out from the crowd.

We are looking for personalities who are Guest focused, will go miles for smiles and like to keep on their toes.

What does a Concierge's role entail?

• Initiating contact with Guests entering and departing the hotel.
• Welcoming our Guests and carrying luggage.
• Ensuring the entrance of the hotel is kept clear, clean and tidy, always in a presentable state.
• Accommodating Guest requests promptly and efficiently.
• Parking and retrieving Guest's cars; escorting Guests to their rooms.
• Explaining the facilities of the Hotel.
• Providing tourism information and dining/entertainment recommendations as required.

What are we looking for?

• Experience in a similar role or environment, preferably in luxury hotels.
• Demonstrated ability to 'surprise' our guests.
• Confidence and the ability to approach people to initiate conversations.
• Sound knowledge of the local area, showcased with confident abilities in recommending experiences as required.
• Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
• Unlimited work rights in Australia.

Above all else you will strive to excel in your field as you demonstrate the ability to act as a true ambassador for our Hotel.

You will be joining a fun, experienced and passionate workplace positioned in a precinct delivering world-class entertainment. We will provide you with uniform, career development opportunities and worldwide discounts in over 100 countries and access to discounts with our numerous partners.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.