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Industry : Hotels & Resorts
Department : Front of House
Location : Los Angeles/United States
Level : Staff Line level
Posted : 23 Mar 2022
Job Role : Concierge
Recruiter : Accor Hotels
Job Ref : HOZ4350
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-04-20
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Sofitel Los Angeles at Beverly Hills
Job Summary: The Concierge is meant to be the primary person in the hotel who is available to give the guests a key to the city.
Concierge are warm and welcoming ambassadors who assist guests in finding activities and transportation during and leading up to their visit.
The activities can range from tours and museum visits to restaurant reservations and amusement park tickets.
The Concierge desk also assists with the shipping, receiving, and organization of guest packages during their visit.
The Concierge Team receives requests by email, over the phone, and in person.
These requests often begin before the guests arrive for their visit.
The primary focus of the Concierge is always the guest experience and how it can be enhanced.