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Accor Hotels
- 82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Day & Night Receptionist
Industry : Hotels & Resorts
Department : Front of House
Location : Barking and Dagenham, United Kingdom
Level : Staff Line level
Posted : 05 Jul 2022
Job Role : Receptionist
Recruiter : Accor Hotels
Job Ref : HOZ39235
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-11
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Day & Night Receptionist
ibis London Barking
Job Description
You will be the first and last point of contact for our guests, ensuring an exceptional guest experience is delivered at all times.
Your role will also include:
- Ensuring a smooth check in/out process for all guests at all times, in line with brand standards
- Being fully conversant with the facilities, services and special promotions offered by the hotel
- Ensure that your Supervisors are kept fully aware of any relevant feedback from guests and other departments
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Comply with hotel security, fire regulations and all health and safety legislation
The successful candidate must be able to multitask effectively whilst delivering excellent customer service. Ideally you will have experience within a similar role in a branded hotel environment. Full training provided
Able to prepare and deliver limited F&B menu to guests.
Assist with breakfast and bar/restaurant as required.
Work Experience
Available to work any day of the week - Including weekends and bank holidays
Standard shift times are (for guidance purpose only):
Early Shift: 07:00 to 15:15
Late Shift 15:15 to 23:15
Night Shift: 23:00 to 07:15
Positive attitude.
Be able to work under pressure.
Able to work by alone and as part of a team.
Ability to multi-task with confidence.
Benefits
Treat yourself with a guaranteed day off on your birthday to celebrate your special day!
ALL Heartist Card - discount card for hotel stays, dining, shopping and lots more...
Free bonus break, 2 complimentary stays (one or two nights) at any of our Accor Hotels in the UK (subject to availability).
Career opportunities and progression.
Employee Assistance Program.
ALL Heart
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