Director of Banquets

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Banquets

Fairmont Winnipeg

Director of Banquets

• Driven by a passion for flawless service and unfailing attention to detail, the Director of Banquets will direct our Banquet team, overseeing all convention and catering events including meetings, tradeshows, off-premise catering, weddings, and gala events.
  
  What is in it for you:
• Competitive benefits package
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage
• Opportunity to develop your talent and grow within Fairmont Winnipeg and over 5,000 properties with Accor
  
  What you will be doing:
• Consistently offer luxury service to our clients and guests
• Direct and manage all activity related to the Banquet department, ensuring all service standards are followed and key performance indicators achieved
• Ensure all functions maintain a positive visual impact; including ambiance, décor, and service delivery
• Lead team to improve service delivery and constantly review operations to improve
• Organize, plan, and schedule all functions in the banquets area of hotel
• Coach and train the Banquet leadership team in all aspects of the department
• Respond to guest concerns and react quickly and professionally
• Liaise with catering and sales team as required for event sales and set up
• Act as liaison with the stewarding and culinary teams and audio-visual department to deliver an outstanding banquet experience
• Assume responsibility for all banquet facilities, including cleanliness, repair, and maintenance, reporting any deficiencies as required
• Attend pre-conference meetings with clients to confirm all relevant details are communicated
• Follow the annual budget and administer it in a fiscally responsible manner
• Ensure all financial reporting is maintained and accurate billing for each event is accurately recorded
• Balance operational, administrative, and Colleague needs
• Conduct regularly scheduled departmental meetings
• Follow Banquet policies, procedures, and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
  
  Your experience and skills include:
• 2-3 years previous Banquet leadership required in a luxury service environment
• Microsoft Window applications knowledge required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
  
  Your team and working environment:
• Fast-paced, upscale, luxury hotel
• Located right in the heart of the city
• 340 guestrooms and suites
• 13 meeting rooms and over 20,000 square feet of spacious, elegant function space
• One Lobby Level dining room and lounge
  
  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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