Director of Sales and Marketing

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Sales and Marketing

Fairmont Royal Palm Marrakech

Job Purpose
The position is a Comex role responsible to manage all aspects of the Sales strategies including development of new business, leading the Sales team, representation of MRH nationally and internationally, developing revenue-generating strategies whilst working along with other administrative Comex peers and to ensure the delivery of all KPIs while optimization of forecast and budget.
Key Interactions
Internally

• Comex
• Director of Sales, Sales Managers and Sales Colleagues

• Regional Directors of Sales
• Corporate Sales and GSO Teams
• All partners including Wholesales, TOs, OTAs..
• Local authorities and agencies

• Identifies and Develops new business opportunities
• Suggests and develop the hotel Sales strategy
• Builds relationships with clients, suppliers, distributors and partners
• Represents the General Manager, brand, and ownership in all commercial aspects
• Evaluates existing partnerships and sales efforts with an eye towards building on what works and changing what doesn't
• Manages key client relationships and work on building news ones
• Lead the Sales team and work closely with Marcom and Revenue towards common strategies encompassing performance metrics, data standards, processes, policies, tools, training, best-practices, and case studies to successfully achieve the targets
• Analyses and monitors key indicators of hotel performance and third party intelligence sources to identify rooms and non-rooms revenue opportunities

• Expands the profile and reach of the company and its brands
• Take the lead when it comes to influence over sales, marketing, customer-service, and client relationship management
• Develops and strengthens internal and external relationships that will lead to increased lead generation
• Builds cross-functional teams to guide and nourish sustainable, long-term growth
• Tracks new markets and trends
• Fosters and works to maintain an entrepreneurial growth culture throughout the department and across all work functions
• Proposes and develops strategic partnerships
• Helps to shape MRH's long-term commercial objectives and determine plans for how to meet them
• Constant researches and data analysis
• Provides feedback on development, distribution and promotion strategies.
• Identifies sponsorship opportunities
• Builds and maintains relationships
• Travels on business
• Tracks and analyses competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Plays an active role in the Marketing Plan and Strategic Planning of all hotel revenue channels.

• Representation, leadership and relationship management. Big picture thinking.
• Enhance the existing portfolio of commercial partners and build on it
• Maximising hotel revenue & Achieving targets, i.e. MPI, AGI, RGI
• Develop new markets

• Minimum 3 years of experience in a related area/role
• Minimum of 3 years in a senior leadership role
• Knowledge of the Moroccan market and Moroccan commercial acumen
• A university degree preferably in the area of business or hospitality
• Strong strategic business thinking and orientation
• Luxury background and detailed local market as well as luxury market knowledge
• Thorough knowledge of property systems
• Aptitude for project management, multi-tasking and managing numerous sources
• Ability to consolidate and analyze large volumes of data in an efficient manner
• Strength in the use of Word, Excel and PowerPoint and other work related systems

• Comfort and skill in communication (both verbally and in a written manner) with all levels of employees including sincerity, humility and realism
• Fluency in French and English
• Proven experience in analysis and problem solving and sense of urgency required
• Strong leadership and strategic skills as well as experience in similar/corporate role
• Ability to work effectively and contribute to the team
• Multicultural awareness and ability to work with people from diverse cultures
• Good reference in terms of representation, ethics and manners