Director of Food and Beverage

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Food and Beverage

TRIBE Phnom Penh Post Office Square

Job Description

The Director of Food and Beverage's primary responsibility is to provide leadership and management for the Food & Beverage department and be accountable for operations assets, its personnel's actions, personal property, the use and end result. This position is also responsible for establishing business plans which results in the long term continued growth, profitability of the division and guest loyalty.

What you will be doing:

• Maintain and promote Tribe Brand promise and operational excellence.
• Direct all operational activities towards supporting the Hotel's Mission, Vision, and Core Values.
• Set periodical business plan, budget, and forecast and performance reports.
• Coordinate the development, interpretation and implementation of hotel policies, operating procedures, training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.
• Analyze daily reports to check irregularities.
• Must know the standards set by Tribe brand and the Hotel.
• Conduct random checks to ensure that all standards are being consistently followed in the F&B department.
• Maintain up-to-date records on food and beverage staff personnel attendance, appearance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.
• Approve the employment and termination of food and beverage staff and employees and is responsible for on-the-job training programs on a regular basis.
• Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
• Ensure the implementation of HACCP policies and procedures are consistently followed throughout the F&B department. Attend HACCP meeting.
• The ability to handle all guest complaints in the food and beverage area and is charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs.
• Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts.
• Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.
• The ability to aid each Department Head in giving the necessary training to their staff and to assist them in it.
• The ability to develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Tribe hotels policies.
• The ability to develop and maintain effective communications between all operating departments.
• The ability to perform other tasks or projects as assigned by Hotel management and staff.
• Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
• Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Ensure that all F&B outlets update Guest Preference database on a regular basis.
• Coordinate promotional plan with Public Relation as well as menu cycles with the Executive Chef.
• Develop the F&B management team to be ready to take the next role.
• The ability to safeguard guests and employees with knowledge and application of safety, accident prevention, fire drills and first aid.
• The ability to respond properly in any hotel emergency or safety situation.
• Ensure a total Control and analyzes the level on the Quality of Service, Employees Satisfaction, Operating Equipment, Grooming Standard and LQA inspection

Work Experience

- Diploma in Hospitality Management/Food & Beverage preferred but not mandatory.

- Additional certification(s) in Food & Beverage will be an advantage.

- Minimum 5 - 8 years in managing F&B operations in the hotel industry.

- Able to work in a standing position for long periods of time

- A positive attitude, good communication and ability to work well under pressure with all restaurant staff.

- Good reading, writing and oral proficiency in English language.

- Capable to speak other languages and basic understanding of local languages will be an advantage.

- Working knowledge of MS Excel, Word, & PowerPoint.

- High degree of professionalism and a lot of fun.

- Leadership, interpersonal and training skills

- Team player and builder

Benefits

What is in it for you

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS