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Industry : Hotels & Resorts
Department : Front of House
Location : Taiping/Malaysia
Level : Management
Posted : 14 Mar 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ67075
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-04-11
Salary Range (monthly): USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
-To handle complaint / incidents / accidents occurring in the hotel when required
-To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received.
-To ensure that a pertinent/relevant shift's logbook is maintained updated and to check the logbook from the different sections of the Front Office
-Develops high quality relationships with guests throughout their stay, in order to encourage loyalty.
-Applications are only open for Malaysian Citizens and Permanent Residence of Malaysia
-Familiar with Opera system.
-At least 3 years of experience in hospitality industry, preferably in front office operations, diploma or degree in hospitality management or any other related field.
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