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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
F&B Hostess - Spectrum
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Makati, Philippines
Level : Staff Line level
Posted : 30 May 2022
Job Role : Hostess
Recruiter : Accor Hotels
Job Ref : HOZ7824
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-13
Salary Details
Salary Description: Competetive Salary Offered
Job Description For F&B Hostess - Spectrum
Raffles Makati
JOB DESCRIPTION
- Responsible for the induction, ongoing training assessment and development of all hostess colleagues .
- O rganize rotes, having a hands-on approach to general hostess duties - providing a warm welcome to every guest, making reservations, dealing with enquiries, dealing with complaints, cash handling and dealing with ad hoc queries
- Implement standards/procedures of service for guests consistently as per attached sequence of events.
- Practice guest name recognition and recognize return guests by name and preference
WORK EXPERIENCE
- University/College degree in a related discipline preferred
- 1 year previous experience as a Hotel Concierge in a luxury hotel desirable
- Proficient in the English; bilingual is an asset
- Knowledge of Windows, MS Office Suite an asset
BENEFITS
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
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