We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Banten/Indonesia
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ91622
Employment Type: Permanent
Job Type :
Validate Through : 2022-03-07
Salary Description: Competetive Salary Offered
Mercure Tangerang BSD City
Job Description
-Maintain excellence in customer service
-Handle all guest correspondences and ensure prompt follow ups
-Attend to operational problems and needs promptly including customer complaints inquiries and requests
-Assist Front Office Manager to achieve the Front Office objectives
Work Experience
-Minimum 1 year experience in the same position at 4/5 International Hotel chain
-Good english communication
-Highly motivated, ability to work under pressure
-Adaptable & proactive
-Strong team player
-Customer oriented
-Good apierence and positive mindset
Benefits
-You can work in multinational environtment
-Opportunity to develop your career in hospitality industry
-Optimal working experience & healthy working experience
-Collaborating with dynamic and energic team
Atithi Jaiswal
Mumbai, India