Hotels & Resorts
Front of House
Phnom Penh, Cambodia
Job Role :
Front Office Agent
Validate Through :
Salary Range (monthly):
USD 1 to 2,000
Salary Description: Competetive Salary Offered
Job Description For Front Desk Agent
IBIS BUDGET PHNOM PENH RIVERSIDE
As Receptionist, you will be the first and last point of contact for our guests, ensuring an exceptional guest experience is delivered at all times.
What you will be doing:
Your experience and skills include:
- Ensuring a smooth check in/out process for all guests at all times, in line with brand standards
- Being fully conversant with the facilities, services and special promotions offered by the hotel
- Ensure that both the Front Office Team Leader/GM and Reception Supervisors are kept fully aware of any relevant feedback from guests and other departments.
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities.
- Comply with hotel security, fire regulations and all health and safety legislation
- Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
What's in it for you:
- Having a positive attitude and be able to work under pressure.
- Computer literate in Microsoft Office application is required
- Excellent communication skills, both written and verbal required.
Your team and working environment:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
ibis budget Phnom Penh Riverside is located in a strategic area for both business and vibrant nightlife. The hotel is offers stylish comfort for all type of travelers. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS