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Accor Hotels
- 82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Front Desk Attendant (Local Only)
Industry : Hotels & Resorts
Department : Front of House
Location : Ha Noi, Vietnam
Level : Staff Line level
Posted : 26 Apr 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ49876
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-07-23
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Front Desk Attendant (Local Only)
Hotel De l'Opera
Job Description
- To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.
- To implement all policies and procedures in enhancing the quality of service.
- To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
- To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
- To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.
- To be able to up sell room accommodation during high occupancy to maximize revenue.
Work Experience
- Related professional experience
- Good communication skills
- Organized and responsible
- Fluent in English
Benefits
- Local and international training course
- 05 working days | 02 days-off per week
- Staff duty meal & uniform are provided by Hotel
- Free motorbike parking
- Annual health check
- Associate special discount for hotel rooms and F&B services at International Accor properties
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