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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Front Office Associate

Industry : Hotels & Resorts

Department : Front of House

Location : Delhi/India

Level : Staff Line level

Posted : 07 Feb 2022

Job Role : Front Office Agent

Recruiter : Accor Hotels

Job Ref : HOZ19021

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-07

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Associate

Pullman & Novotel New Delhi Aerocity

Job Description

Front Office Associate provides guest services, handles the set-up of daily reservations and check-in and check-out of guests. Perform all cashier functions adhering to internal controls guidelines.

Ensures all interactions with guests are handled professionally and with care adhering to hotel's policies and procedures.

Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to Notes, collects and actions any guests' preferences to maintain guest profiles.

Helps in creating a positive and highly motivated working environment that promotes and develops teamwork.

Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section.

Work Experience

Enthusiastic with learning attitude

Proactive and positive approach

Should have self-confidence & motivation

Displays high levels of flexibility, Initiatives, sincerity and Team Work

Demonstrate high level of energy

Please Personality/ Soft Spoken

Benefits

An opportunity to be with world's preferred hospitality company

Captivating and rewarding experience working alongside passionate professionals

Range of exclusive Heartist Benefits

Develop your talent through learning programs by Academy Accor.