Front Office Intern - July 2022

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Intern - July 2022

INK

Job Description

Ready to get INKed?

We are looking for you! INK Hotel Amsterdam is looking for an outgoing and enthusiastic Front Office Trainee. Creativity, proactive behavior and flexibility are your best qualities. Your resting face includes your best Hospitality Smile, as hospitality runs through your veins. You are the reason why guests choose to come back to continue their story at INK. Are you not afraid to make the first move, always ready to lend a hand and enjoy a multi-cultural working environment? Well, what are you waiting for? Start writing a new chapter in your own story together with us.

A little bit more about us

INK Hotel Amsterdam MGallery is a luxurious lifestyle hotel and owes its name to the rich history of the building. Back in the days the Dutch newspaper 'De Tijd' was situated in this building. Every detail in our hotel brings us back to that time. Because of that INK Hotel is the place 'Where stories are yet to be written'. Our restaurant PRESSROOM is the living room for our hotel guests and locals. Here we serve delicious dishes made by our INKredible kitchen staff and our bartenders create cocktails with their own personal touch.

Still reading?

Of course you would like to know how it is to work at INK Hotel Amsterdam. First and most important, you will join a very close team where initiative is encouraged all the time. We all know each other and together we run the hotel. You will get the opportunity to join several workgroups to extend your responsibilities. We have three workgroups:

Be Balanced: to develop a program for your colleagues on a fit & healthy lifestyle, thINKables: to support colleagues in joy & sorrow and Planet 21: If you feel responsible for the planet, sustainability and diversity in our company.

Work Experience

The script

What will you be doing as a fellow 'Director of First Impressions' at the heart of our hotel?

Guest Experience

• Executing check in and check out for our guests.
• Answering the telephone with your best Hospitality Smile.
• Provide guests with information on the 'places to be' in Amsterdam.
• Make sure all INK storywriters (our guests) leave the hotel with a 'WOW' experience.

• Working with our PMS (Opera), Resaweb and Hotellink.
• Aiding your Senior INKies with the tasks on the checklist.
• Actively recruiting guests for Accor Hotel's loyalty program; ALL - Accor Live Limitless.
• Projects as assigned by your internship coach.

• Upselling and cross selling additional services in the hotel.
• Aiding your Senior INKies with the Cashier closure at the end of each shift.
• Strong focus on targets regarding guest satisfaction.

• Speaking Dutch fluently and your English is INKredible. Every other language is a nice extra!;
• Service oriented and you like organizing;
• Available from July 2022;
• Available for at least 20 weeks or longer.

• Trainee allowance of €500 euros per month;
• Discount on Accor hotels within the Benelux and the UK, also for your friends and family!;
• Career opportunities within the Accor Group;
• And the best benefit of all, you will be part of an INKredible team.