Front Office Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Manager

Novotel Brussels Airport

Job Description

We are looking a for motivated - Front Office Manager

Ideally located next to Zaventem Airport, Novotel Brussels Airport accommodates guests for both business and leisure. Our hospitality, dedication and passion ensure our guests comfort and convenience all throughout their stay.

Come be part of the ACCOR family to enjoy extra legal benefits and perks throughout the company.

You are in charge of running the daily Front of House activities. Guests and team oriented, you will lead them forward

Description - Missions you will develop yourself with

-Customer management

-Team Member Management

-Be a true leader whose priority is to lead his teams towards excellence,

-Ensure a good social climate and act to maintain good cohesion,

-Ensure good communication through daily briefings, monthly team meetings and attentive listening,

-Ensure that the teams have the information and tools necessary for the proper execution of their missions,

-Find out by any means of upcoming activity to make the right decisions and ensure effective management of your department,

-Carry out all the administrative tasks of the department in collaboration with the Management,

-Train & develop each team member

Work Experience

Experience - What you possess

Self-control and hearing abilities.

Guest satisfaction as a priority.

Found of Team Spirit.

Commercial spirit.

Autonomy, initiative, anticipation.

Time and priority management.

Ability to lead a drive a team

Profile - What we are looking for

Diploma from a hotel, tourism or business school, you justify a first successful experience in a similar position or a first work-study experience.

You are organized, proactive and know how to work in perfect synergy with the hotel teams.

You are curious, interested in human contact and a fine negotiator.

You have interpersonal and communication skills, and are able to work in a fast-paced environment while meeting deadlines.

Fluency in English, French, Dutch

Knowledge of Opera, TARS, Accor is a plus

Benefits

Benefits - How are we rewarding you

Motivating salary

Annual bonus based on objectives

Part of a worldwide company that promote career development

Hospital and group (pension) insurance

Yearly bonus CCT90 based on objectives

Yearly Bonus based on objectives

8€ Tickets restaurant per day

ACCOR Heartist card for hotel and F&B discounts

100% Reimbursement on transportation card

Extra vacation every 5 years