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Accor Hotels
- 82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Front Office Supervisor
Industry : Hotels & Resorts
Department : Front of House
Location : Abu Dhabi, United Arab Emirates UAE
Level : Staff Line level
Posted : 20 May 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ46037
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-07-28
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Front Office Supervisor
RIXOS RIXOS ABU DHABI MARINA
Front Office Supervisor
Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Front Office department working alongside a fantastic team.
What is in it for you:
- He/She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Assistant Front Office Manager in the accomplishment of their objectives.
- Must assist in accomplish obligations and goals as outlined below:
- Prepare for daily arrivals in terms of room allocation, amenities and special requests of Guests.
- Update and check guest information into the computer after a complete check in.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests' departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
- Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.
Your experience and skills include:
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
- At least 2 years' experience in a similar role
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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