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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Front Office - Team Leader
Industry : Hotels & Resorts
Department : Front of House
Location : Phnom Penh, Cambodia
Level : Staff Line level
Posted : 07 Jun 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ93059
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-11
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Front Office - Team Leader
IBIS BUDGET PHNOM PENH RIVERSIDE
Front Office - Team Leader
Lead the Front Office team to deliver an incomparable experience.
What you will be doing:
- Handle guest queries and complaints efficiently and effectively whilst providing operational support and team's supervision
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed
- Maximize rooms revenue through participating in room upgrade program
- Handle guest concerns and react quickly, logging and notifying proper areas.
- Conduct regularly scheduled departmental meeting
- Follow department policies, procedures and service standards
- Follow all safety policies
Your experience and skills include:
- Previous leadership experience is required
- Computer literate in Microsoft Office application is required
- Highly responsible and reliable; and able to work cohesively as part of team
Your team and working environment:
You will be working at ibis budget Phnom Penh Riverside which is located in a strategic area for both business and vibrant nightlife. The hotel is offers stylish comfort for all type of travelers.
What's in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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