full time / part time Booking Agent

Salary Details

Salary Description: Competetive Salary Offered

Job Description For full time / part time Booking Agent

Ibis Stevenage

Job Description

- We are currently recruiting for a full time / part time Booking Agent to join our vibrant, successful and passionate team.

To make your life working in hospitality easier, we are proud to offer permanent roles, working straight shifts. No split shifts to worry about and no weekends!

This role gives you the opportunity to learn and develop, with the potential to progress within the company. If progression isn't your thing, that's fine too, we would still be interested in finding out more about you. Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you

To answer incoming calls

- To deal with all guests' queries in a professional and timely manner

- To be fully aware of all the hotel facilities, and actively up sell to the Guest

- Bookings administration

- Review arrival report on daily basis

- Previous experience in similar environment

- Excellent communication skills

- High attention to detail

- Legal Requirements In line with present UK working requirements all candidates are required to provide proof of eligibility to work within the UK. If you haven't heard from us within 14 days please consider your application to have been unsuccessful.

Job Types: Full-time, Permanent

Salary: £19,000.00 per year

Work Experience

- Computer Literate - comfortable using Word/Excel

- Customer Service Experience

- Self - Motivated & Driven

- Manage own workload and time management.

- Good telephone manner.

- Previous experience with Opera would be an advantage

Benefits

Company pension

Career development