Industry : Hotels & Resorts
Department : Other Department
Location : Dubai, United Arab Emirates UAE
Level : Staff Line level
Posted : 24 Nov 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ63650
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2023-01-01
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
25hours Hotel Dubai One Central
From the friendly and competent advice to the "booking completed": Our revenue and reservations team ensures that guests are happy from the first to the last moment. We're looking forward to welcoming you to the Revenue & Reservation Team as Groups Coordinator.
COME AS YOU ARE AND SHOW US YOUR VISION!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
You'll be on charge of room only bookings as well as MICE leads from initial contact, preparing the proposal, closely following up to ensure conversion, issue contract and banquet event order and remain the customer liaison until the end of the event
You'll receive groups and events and keep up to date the hotel event systems with all information related to the lead
You'll draw up contracts for groups and events
You'll insert Rooming List in the system, update payment instructions and enter important information relevant to the group
You'll negotiate budgets with customers
You'll develop Banquet Event Orders in the system with all relevant information
You'll conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
You'll perform monthly report groups and update closing information groups
You'll interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk Department and kitchen
You'll act directly with the guest or client during the stay of groups and events
You'll participate in special activities such as booker events, family trips, etc.
You'll ensure that all client requests are answered efficiently and with agility
Your experience and skills include:
Previous experience in similar roles is a must sales groups and events, preferably in Hospitality
Ability to analyze and manage multiple tasks
Ability to solve problems quickly and efficiently
Sense of organization and planning
Good computer skills including Excel, PowerPoint and Word
Proactive approach to meet deadlines and objectives
Your team and working environment:
Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS