Guest Experience Manager (Executive Club Lounge)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Guest Experience Manager (Executive Club Lounge)

Pullman Singapore Orchard (Opening in Q4 2022)

Guest Experinece Manager
The Guest Experience Manager is responsible for leading the overall operation of the Executive Club Lounge by ensuring the team provides excellent guest experience and services throughout guest stay. He/she is the centre of communication and creates memorable experiences for all guest during their stay .

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Manages the day-to day operations of the Executive Club Lounge
• Work together with the experience team to ensure complete guest satisfaction
• Attends to all guests requests promptly and efficiently
• Coordinate with other departments on arrival amenities and stay experiences

• Sincere and caring personality with an eye for details
• Self motivated and good initiative in a dynamic environment
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
  
  Property Description:
• Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to happen the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/