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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Guest Experience Manager - National Under Local Contract
Industry : Hotels & Resorts
Department : Front of House
Location : Dalat, Vietnam
Level : Management
Posted : 05 Jul 2022
Job Role : Guest Relations Manager
Recruiter : Accor Hotels
Job Ref : HOZ53005
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-08
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Guest Experience Manager - National Under Local Contract
Mercure Dalat Resort
Job Description
Inspiring and engaging. As our Guest Experience Manager, you will show your leadership and interpersonal strengths to maximize Guest Experience and reputation of the hotel ensuring an exceptional guest journey.
Work Experience
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Minimum 3 years relevant experience in a luxury hotel preferred
Benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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