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Industry : Hotels & Resorts
Department : Front of House
Location : Rach Gia/Vietnam
Level : Management
Posted : 07 Feb 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ19928
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Description: Competetive Salary Offered
Phu Quoc, Kien Giang
Job Description
Makes recommendations to improve the Guest Experience and shares these with the management team
Responds to all guest feedback and comments, follows up where necessary and ensures that each priority is resolved efficiently and effectively.
Effectively communicate guest feedback to the hotel team through to optimize the overall guest experience
Manages Trip Advisor and social media reviews in order to follow guests'' feedback
Work Experience
- College Degree
- Excellence English Communication
- Proven Experiences for similar position at previous international background
Benefits
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.counted rates in Accor Hotels worldwide.
Arvind Kumar Dubey
Thane, India