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Industry : Hotels & Resorts
Department : Front of House
Location : Windsor and Maidenhead/United Kingdom
Level : Supervisor
Posted : 07 Feb 2022
Job Role : Guest Relations Officer
Recruiter : Accor Hotels
Job Ref : HOZ12853
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Fairmont Windsor Park Hotel
Guest Relations Supervisor
We treat our people like family and our guests like royalty!
Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.
We have an exciting opportunity for a Guest Relations Supervisor dedicated in turning moments into memories for our guests.
As a Guest Relations Supervisor you will be the lead host for our guests prior to arrival, during their stay and after returning home. You will ensure all guest preferences, expectations and special occasions are well prepared and delivered. You will find solutions to comments and ensure guests are completely satisfied through excellent cooperation with various departments. Your passion for service will make you an ambassador for an exceptional guest experience and inspire the Guest Relations team to make our guests feel valued.
If you feel like going the extra mile we would love to get to know your personality! As a part of the application process it would be preferable you can submit a short video introduction lasting no more than 1 minute demonstrating your desire to become a part of Fairmont Windsor Park team. The video file should be sent to email@example.com with your full name in the subject line. Please ensure that your video doesn't exceed 1 minute in length and 10 MB in size.
What we are looking for: