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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Guest Service Agent
Industry : Hotels & Resorts
Department : Front of House
Location : Jakarta Raya, Indonesia
Level : Staff Line level
Posted : 05 Jul 2022
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ44077
Employment Type: Permanent
Job Type :
Validate Through : 2022-09-13
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Guest Service Agent
Novotel Jakarta Gajah Mada
Job Description
- Deliver service excellence, from check in to check out and everywhere in between
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accounts
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
Work Experience
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Minimum 1 years' experience in similar role.
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