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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Guest Service Agent

Industry : Hotels & Resorts

Department : Front of House

Location : Jeddah/Saudi Arabia

Level : Staff Line level

Posted : 08 Mar 2022

Job Role : Guest Services Associate

Recruiter : Accor Hotels

Job Ref : HOZ91283

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-04-05

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Guest Service Agent

M\u00F6venpick Hotel Jeddah

Reporting to the Front Officen Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Assist in house guests in best possible way to deliver the Quality customer service according our core values and standards service on time.
To receive guest requests and to direct guests requests to responsible department.
To receive all guest complaints and assist with related department / duty manager to resolve the problems.
To receive and answer all guest inquiries, greet, check-in, respond to requests and settle accounts while providing exceptional service
Works with all major departments which serve guests directly or indirectly while taking initiative to add a personalized experience
Improve service delivery, efficiency and to improve follow up for all the guests staying Moevenpick Hotel Jeddah.

Skills and Rpecifications: