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Accor Hotels
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Guest Service Associate - F&B Service
Industry : Hotels & Resorts
Department : Front of House
Location : Bengalur, India
Level : Staff Line level
Posted : 04 Aug 2022
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ96280
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-11
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Guest Service Associate - F&B Service
Grand Mercure Bengaluru at Gopalan Mall
Primary Function & Key Responsibilities:
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
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