Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Guest Service Manager

Industry : Hotels & Resorts

Department : Front of House

Location : Essex/United Kingdom

Level : Management

Posted : 13 Feb 2022

Job Role : Guest Services Associate

Recruiter : Accor Hotels

Job Ref : HOZ90793

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-13

Salary Range (monthly): USD 2,000 to 8,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Guest Service Manager

The Harlow Hotel By Accor

This is a multi-skilled role incorporating the running of the Front Office and Food and Beverage departments in line with the business demands.

You will ensure that guests' have a smooth stay at the hotel and manage the front office & food and beverage teams in order to provide high quality services for all guests.
As well as influencing the customer service culture, you will also be expected to meet its quantitative and qualitative targets. Increasing revenue through sales efforts and by managing rooms' and food and beverage outlet revenue effectively.
You will be expected to convey the hotel's image and atmosphere through exemplary attitude, offering a warm and friendly welcome.