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Industry : Hotels & Resorts
Department : Front of House
Location : Essex/United Kingdom
Level : Management
Posted : 13 Feb 2022
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ90793
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-13
Salary Range (monthly): USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
The Harlow Hotel By Accor
This is a multi-skilled role incorporating the running of the Front Office and Food and Beverage departments in line with the business demands.
You will ensure that guests' have a smooth stay at the hotel and manage the front office & food and beverage teams in order to provide high quality services for all guests.
As well as influencing the customer service culture, you will also be expected to meet its quantitative and qualitative targets. Increasing revenue through sales efforts and by managing rooms' and food and beverage outlet revenue effectively.
You will be expected to convey the hotel's image and atmosphere through exemplary attitude, offering a warm and friendly welcome.