Head Barman

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Head Barman

Palazzo Tirso Cagliari MGallery

Job Description

The Head Barman is responsible for welcoming and serving customers at his point of sale. Expert in relations, he / she ensures the smooth running of the service and optimal customer satisfaction. He / She organizes, coordinates, supervises and evaluates the work of the teams for which he / she is responsible and ensures compliance with the legislation in force.

MAIN RESPONSIBILITES :

Technical Business / Customer relationship:

- Welcomes and takes care of the customer from arrival to departure, making every effort to ensure optimal customer satisfaction

- Ensures the quality of the atmosphere at the point of sale

- Develop the animation and frequentation of the bar in agreement with the F&B manager / director, to ensure the development of turnover

- Ensures the establishment and maintenance of the entire point of sale and its equipment

- Manages stocks

Team Management / Cross-functional involvement:

As a manager coach, he/she:

- Manage the team of bartenders, integrate new arrivals, develop the skills of its employees and support them in their professional development

- Is responsible for working conditions and the atmosphere within his department

- Knows and applies the group's recruitment charter as well as the managerial tools made available to it

- Participate in the development and implementation of the training plan for his department

- As needed, provides training for its teams

- Conducts development interviews with its employees

- Set an example by scrupulously respecting the MGallery Values, brand codes, instructions concerning dress, presentation and vouch for the image of its employees in line with the brand's codes.

Hygiene / Personal safety / Environment:

- Ensures the cleanliness of his workplace and food safety by respecting HACCP hygiene rules on a daily basis

- Ensures the proper functioning of the equipment

- Knows and applies the procedures to be followed in the event of a fire evacuation

- Knows and applies the Planet21 program policy

DNA Brand:

- Is authentic

- Sharing stories

- Is generous

- Personalize

Work Experience

REQUIRED SKILLS :

- Ability to work effectively in a team and sense of initiative

- First managerial experience in a high-end establishment

- Confirmed and developed managerial and organizational aptitude

- Mastery of cocktail serving and preparation techniques

- Fluency in languages according to the needs of the hotel

- General transversal knowledge (Turnover, Ratios, Staff costs, Quality, HACCP ...)

- Developed customer awareness

- Strong commercial sense

- Proposal skills