We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Cardiff/United Kingdom
Level : Supervisor
Posted : 07 Feb 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ28911
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Description: Competetive Salary Offered
ibis Cardiff
Job Description
Are you an outgoing individual looking for a new opportunity? Are you a team player that is able to adapt to a fast paced working environment? Are you able to deliver great service? We'd love to hear from you if you are.
We are looking for a Team Leader to join us in the vibrant, exciting city of Cardiff. Brief duties are as follows.
Job Description
As the Hotel Team Leader, you:
- Are able to work in a Multiskilled environment
- Have a proactive personality in this busy hands on role
- Will ensure the high standard of services provided for guests
- Passionate about welcoming guests with your heart; creating wonderful stays for our guests from when they book, arrive, stay, leave and even after they have gone!
- Able to handle guest queries and requests
- Ready to lead by example, coach, motivate and mentor the team
- Positive and solution oriented, with the ability to work with a high level of autonomy
- In addition to exceeding our guests' expectations, you will also have the fantastic opportunity to learn from and support our Guest
Work Experience
Previous experience in a hotel front office or food and beverage environment is preferred.
You must be available to work weekends and bank holidays.
You must have full working rights for the UK.
Benefits
Atithi Jaiswal
Mumbai, India