Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Hotel Team Member - Full Time

Industry : Hotels & Resorts

Department : Other Department

Location : Edinburgh/United Kingdom

Level : Staff Line level

Posted : 03 Mar 2022

Job Role : Other Role

Recruiter : Accor Hotels

Job Ref : HOZ29837

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-31

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Hotel Team Member - Full Time

Ibis Edinburgh Centre Royal Mile - Hunter Square

Job Description

Provide a friendly and personalised welcome for our guests
Offer an attentive and personalised service
Convey the image of the brand and the hotel
You will have the ability to multi-task and have a proactive personality in this busy hands on role
Provide guests with a single point of contact throughout their stay
Be ready to assist at any stage of the guests stay, from welcome to farewell
Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner
Promoting company's ALL loyalty programme
Prepare all the documents required for the day
Bar and Restaurant service

Work Experience