Housekeeping Office Coordinator

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Office Coordinator

Fairmont Château Lake Louise

Housekeeping Office Coordinator

The Housekeeping Office Coordinator will be responsible for assigning daily assignments to our Room Attendants and Supervisors and will distribute VIP information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department.

What is in it for you:

Experience living in Banff National Park in the iconic location of Lake Louise

Subsidized staff accommodation provided on-site for full time status

Access to our Lifestyle Program activities

One duty meal in our newly renovated staff cafeteria

Competitive extended benefits package including medical, vision and dental for full time permanent status

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/fitness centre/spa/golf

Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What you will be doing:

Consistently offer professional, friendly and engaging service

Coordinate administrative support to all areas of the Housekeeping department

Work closely with all departments within the Rooms Division, communicating regular updates and changes

Oversee the daily operation of the Housekeeping office

Maintain all employee records within the Housekeeping department

Maintain the security of all room keys and locks

Ensure all guest requests are actioned in a timely manner

Ensure housekeeping guest amenities and supplies are well stocked

Ensure a clean and safe working environment, and actively participate in health and safety initiatives

Adhere to all hotel environmental policies and initiatives

Carry out any other tasks as assigned

Your experience and skills include:

Previous relevant experience an asset (e.g. housekeeping and/or administration within a hotel environment)

Proven ability to efficiently delegate tasks amongst colleagues and leaders

Good computer literacy (experience using Property Manager System preferred)

Proficient in the use of Microsoft Outlook, Word and Excel

Self-motivated, with the ability to make effective decisions

Demonstrates initiative, and the ability to multitask and work with minimal supervision

Ability to maintain high service levels under pressure

Ability to consistently stand and walk through out shift

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your team and working environment:

Fast-paced, upscale, luxury hotel

Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.