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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Housekeeping Shift Leader
Industry : Hotels & Resorts
Department : Housekeeping
Location : Makati, Philippines
Level : Staff Line level
Posted : 18 May 2022
Job Role : Housekeeping Attendant
Recruiter : Accor Hotels
Job Ref : HOZ13440
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-06
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Housekeeping Shift Leader
Makati
JOB DESCRIPTION
- The position is responsible to manage the daily operations in the Housekeeping Attendant for Raffles and Fairmont Makati, ensuring the ultimate comfort, cleanliness, safety and standards for all guest and members as expected by Raffles & Fairmont
- He/she will act as a leader to all Housekeeping team members and assist with guest and colleague concerns
- He/she will maintain superior standards of presentation, maintenance and cleanliness in all areas of the hotel while ensuring the safety and confidentiality of all guests.
- Must drive the department to help achieve Key Performance Indicators and goals and targets set by the management:
- Guest Satisfaction - Voice of the Guest (VOG)
- Brand Compliance - Leading Quality Assurance (LQA)
WORK EXPERIENCE
- Degree or Diploma in Hospitality Management
- Previous PMS and customer related experience is an asset
- Minimum two (2) years of work experience as a Supervisor or similar level in Housekeeping; an operational knowledge and proficiency in Property Manager (Opera); training experience preferred.
- Fluent in English and Filipino (verbal/written)
BENEFITS
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
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