Housekeeping Supervisor

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Supervisor

Fairmont Jasper Park Lodge

Housekeeping Supervisor (Full Time Permanent)

Memorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Jasper Park Lodge. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a fun place to work.

Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Summary of Responsibilities:

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle guest concerns and react quickly, logging and notifying the proper areas
• Initiate and maintain effective communication within the housekeeping department and other departments
• Ensure prompt handling of all guest requests
• Actively participate in daily briefing, daily warm up and department meetings
• Order linen closet supplies from Housekeeping Housepersons
• Assist in the training and supervision of housekeeping Colleagues
• Inspect all assigned rooms for cleanliness and maintenance
• Ensure Room Attendants are informed daily about priorities in their section
• Report all maintenance deficiencies and follow through with repairs in rooms and surrounding areas
• Comply with all department policies, procedures, and service standards
• Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
• Follow and proactively promote all health and safety policies and initiatives
• Other duties as assigned

Your experience and skills include:

• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service

• Experience in a housekeeping department required
• Proven ability to successfully lead and motivate colleagues
• Valid Alberta driver's license asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable, demonstrating initiative as required
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Walking: 2-8hr/day
• Standing: 5-8 hr/day
• Sitting: 2-3hr/day
• Bending/Reaching: 4-8hr/day
• Pushing/pulling: 4-8hr/day
• Physical Effort: could be lifting up to 50 lbs; constant repetitive motion
• Visual Effort: high
• Environmental Stress: busy atmosphere; indoors and outdoors work required in seasonal elements; high noise level; work with hazardous machinery

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued . We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx