Learning & Development Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Learning & Development Manager

Pullman Hanoi

Job Description

Training & Development Management

u00B7 Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotelu2019s goals and strategic plan

u00B7 Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

u00B7 Initiate, coordinate, deliver and follow-up on all training activities within the hotel

u00B7 Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

u00B7 Update and maintain accurate records of training activities and participant information

u00B7 Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

u00B7 Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees

u00B7 Share responsibilities for the integration and orientation process of new hires

u00B7 Assist with the implementation of new policies, procedures, and standards

u00B7 Prepare and submit training reports

Other Responsibilities

u00B7 Be fully conversant with hotel fire & life safety/emergency procedures

u00B7 Attend all briefings, meetings and trainings as assigned by management

u00B7 Maintain a high standard of personal appearance and hygiene at all times

u00B7 Be aware of the hotel fire & life safety/emergency procedures

u00B7 Perform other reasonable duties assigned by the assigned by the Management

Work Experience

Knowledge and Experience

u00B7 Bacheloru2019s Degree in Human Resources Management / Hotel Management

u00B7 Minimum 3 years of training/facilitation experience

u00B7 Excellent reading, writing and oral proficiency in English language

u00B7 Proficient in MS Excel, Word, & PowerPoint

Competencies

u00B7 Strong leadership, interpersonal and negotiation skills

u00B7 Excellent communication and customer contact skills

u00B7 Results and service oriented with an eye for details

u00B7 Ability to multi-task, work well in stressful & high-pressure situations

u00B7 A team player & builder

u00B7 A motivator & self-starter

u00B7 Well-presented and professionally groomed at all times

Benefits

- Competitive package of salary and benefit.

- 12 days full paid leave a year, insurances paid in accordance with the Law

- Professional working environment. Care about your career advancement