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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Lobby Ambassador
Industry : Hotels & Resorts
Department : Front of House
Location : Dubai, United Arab Emirates UAE
Level : Staff Line level
Posted : 16 Jul 2022
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ58982
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-08
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Lobby Ambassador
Rixos The Palm Hotel & Suites
Lobby Ambassador
An exciting opportunity has arisen for a Lobby Ambassador to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set.
What's in it for you:
- Welcome the guest with a warm smile and assist to the reception area
- Respond to any questions, needs, and desires of guests, and follow up with guests in lobby areas
- Respond to guests' needs and anticipate their unstated ones
- Expect and react promptly to guests' requirements and inquires
- Actively listen to guests' complaints and inform the guest relations team
- Your experience and skills include:
- Relevant experience as a Guest Relations/Lobby Host or similar is an asset
- Diploma/ BS degree in hospitality management, business administration, or related field
- Proficiency in English
- Additional European language is will be an asset
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
- Your team and working environment:
- Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.
At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos The Palm, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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