Manager, Residence Operations

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Manager, Residence Operations

FAIRMONT HGS - FHP GHIRARDELLI SQUARE, SAN FRANCI

Manager, Residence Operations

Providing engaging, sincere, and personalized services is one of the ways our team is turning moments into memories for our Owners and Guests at Fairmont Heritage Place, Ghirardelli. Showcase your interpersonal strengths as Owner Services Manager, where you will lead our Owner Services function, anticipating the needs of our Owners to deliver on a flawless and memorable experience.

What is in it for you:

• Employee benefit card offering discounted rates in ACCOR Worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
  
  What you will be doing:
• Lead and manage all aspects of Operations function, ensuring all service standards are followed.
• Maintain strong financial performance through management of expenses and revenues.
• Ensure effective productivity and positive colleague relations amongst the operational team.
• Create and distribute schedules on a weekly basis, while complying with the CBA
• Oversee payroll process and enusre timelines are followed for payroll processing
• Other duties as assigned.
  
  Your experience and skills include:
• Previous leadership experience in a hospitality setting required
• Experience in residential management and owner relations preferred
• University/ College degree in a related discipline preferred
• Previous experience with a Property Management System required
• Fluent in Microsoft Window applications and relevent computer applications.
• Highly responsible & reliable with exceptional attention to detail.
• Ability to work cohesively as part of a team.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on owner & guest needs, remaining calm and curtious at all times.
• Physical aspects of Position (include but not limited to): Constant sitting, telephone and computer work. Occasional standing, kneeling, pushing, pulling, walking, lifting and carrying up to 50 lbs.

• Your team and working environment:
• Tight-knit and team oriented.
• Hard-working, engaging and inclusive.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
  
  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS