Industry : Hotels & Resorts
Department : Finance and Accounts
Location : Cardiff, United Kingdom
Level : Staff Line level
Posted : 23 Nov 2022
Job Role : Night Auditor
Recruiter : Accor Hotels
Job Ref : HOZ30356
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-12-31
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Ibis Budget Cardiff Centre
We are looking for an energetic night auditor to join our dynamic team of talents between the hours of 11pm and 7am. In this position, you will be responsible for the hotel on nights.
Working either alone on a quiet Sunday night or as a team of 4 at busy weekends you will be providing a warm and personal welcome for all the guests arriving at night, contributing to the guest satisfaction and providing the highest standard of service in line with norms and procedures.
In this position, you will be responsible for the hotel on nights.
Duties and not limited to;
Running night audit using property management system (PMS) software
Processing payments including room charges, debit and credit, cash and cheques
Monitoring hotel and reporting any accidents or incidents to the manager
Counting and securing the till at shift's end
Keeping the place clean and tidy for welcoming the guests at all time
Other duties include:
Helps the department meet its targets, increase hotel revenue through his/her sales efforts
Adopts appropriate ibis service-oriented behaviours and attitudes, focusing on the brand's values: Modernity, Simplicity, Well-being
Anticipates guests' needs and takes them into consideration, handling any guest complaints and/or remarks
Promoting company's ALL loyalty programme
Assist on the hotels bar when required and help set up for breakfast.
Be able to work under pressure.
Able to work by alone and as part of a team
Ability to multi-task with confidence.
If you will be part of our team you will gain opportunity to enjoy our benefits such as:
Treat yourself with a guaranteed day off on your birthday to celebrate your special day!
ALL Heartist Card - discount card for hotel stays, dining, shopping and lots more...
Free bonus break, 2 complimentary stays (one or two nights) at any of our Accor Hotels in the UK (subject to availability).
Career opportunities and progression.
Employee Assistance Program.
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates