Night Auditor

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Night Auditor

Novotel Cambridge North (Opening Soon)

Job Description

- Attentively welcoming all guests and providing exceptional service throughout their stay.

- Personalising each interaction with guests to ensure a unique experience.

- Promoting Accor's ALL loyalty program.

- Assists as required with the solving of any guest feedback and is able to handle them in a satisfying manner.

- Competent in taking reservations, upselling where possible to maximise on average room rates.

- Patrols all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance.

- Ensures the security of the hotel and is responsible for the safety and security of both staff and guests.

- Audits room rates, charges, reconciles and balances revenues generated as per night audit checklist as well as running daily closure.

- Responsible for F&B 24/7 offering during night time and for breakfast set-up.

- Ensures all areas public areas are cleaned and adheres to Accor All Safety cleanliness standards against COVID-19.

- Works to meet hotel quality and financial targets.

- Required to attend training sessions by company during day time.

- Working hours include weekends and public holidays.

Work Experience

- At least 2 years experience in a similar hotel role.

- Attention to detail and exceptional organisational skills.

- Analytically minded with experienced balancing daily financial transactions.

- Strong team player and sparkling personality.

- Must already be entitled to work in the UK.

Benefits

- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.

- Free Bonus Breaks Voucher.

- Cycle to Work Scheme.

- Staff Uniforms Provided.

- Employee Support through confidential Advice Line 24/7.