We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Finance and Accounts
Location : London, United Kingdom
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Night Auditor
Recruiter : Accor Hotels
Job Ref : HOZ28756
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Description: Competetive Salary Offered
Ibis Budget Beaconsfield
Job Description
- Welcomes guests as soon as they arrive with care and attention, with a personalised approach
- Promoting company's ALL loyalty programme
- Assists as required/requested with the solving of any guest feedback and is able to handle them in the most e fficient and satisfying manner
- Has knowledge of the facilities and services, events offered by the hotel and the surrounding area
- Competent in taking Reservations, upselling where possible to maximise on average room rate
- Is able to coordinate hotel emergency situations along with Night Manager/team/Guests
- Patrols all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance
- Ensures the security of the hotel and is responsible for the safety and security of both staff and guests.
- Audits room rates, charges, reconciles and balances revenues generated as per night audit checklist
Work Experience
- Guest orientated, service minded and attention to detail
- Sparkling personality
- Sales orientated
- Good level of general culture
- Excellent presentation
- Well organised
- Autonomous
- Team spirit
- Creative
- Must have right to work in UK
Benefits
-Apprenticeships available
-Team member recognition events throughout the year
-Free meals on duty and uniforms provided
-Accor F&B Discount at any Accor Hotel Worldwide
-Accor Friends and Family Rates
-Accor Development Program
Atithi Jaiswal
Mumbai, India