Industry : Hotels & Resorts
Department : Other Department
Location : Essex/United Kingdom
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ64667
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
ibis budget Bishops Stortford London Stansted Airport
As Multi Task Night Receptionist, you will be the first and last point of contact for our guests, ensuring an exceptional guest experience is delivered at all times.
Your role will also include:
u00B7 Ensuring a smooth check in/out process for all guests at all times, in line with brand standards
u00B7 Being fully conversant with the facilities, services and special promotions offered by the hotel
u00B7 Ensure that both the Front Office Manager/GM and Reception Supervisors are kept fully aware of any relevant feedback from guests and other departments
u00B7 Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
u00B7 Comply with hotel security, fire regulations and all health and safety legislation
To be successful in this role, you must be able to multitask effectively whilst delivering excellent customer service. Ideally you will have experience within a similar role in a branded environment, however full training will be given.
Able to prepare and deliver limited F&B menu to guests.
Assist with breakfast as needed.
Ensure night audit and reports are checked and followed upon.
Check banking of the day.
32 Hours contract.
Ability to work 5 Night Shifts a week including weekends and holidays.
Shifts timing are from 11pm to 7am and can be revised as needed.
32-40 hours per week.
Be able to work under pressure.
Able to work by alone and in a team.
Able to multi-task.
u00A39.79 per hour
32 Hours Contract
1 month of free hotel stay if relocating.
Treat yourself with paid day off on your birthday to celebrate your special day!
Free bonus break, 2 nights stay in Accor hotels UK.
Opportunities to Grow.
Trainings provided which will be helpful to further grow your career.
Introduce a friend to Accor and get up to u00A3150 when they join and complete their probation.
Company pension scheme.
Cycle to Work.