Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Night receptionist

Industry : Hotels & Resorts

Department : Front of House

Location : Sheffield, Andorra

Level : Staff Line level

Posted : 07 Feb 2022

Job Role : Receptionist

Recruiter : Accor Hotels

Job Ref : HOZ91075

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-07

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Night receptionist

Ibis Chesterfield Centre

Job Description

- Provide efficient, friendly and professional service to all guests.

- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.

- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.

- Work together with trust so that colleagues and management meet the goals of the department/Hotel.

- Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.

- Take every opportunity to be a "salesperson" by active selling of special promotions and facilities available within the Hotel.

Implement the Accor values and Accor customer vision to 'Offer the Best Service to Our Customers'

Work Experience

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment to all the guests during the night.