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Industry : Hotels & Resorts
Department : Other Department
Location : Windsor and Maidenhead/United Kingdom
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ86676
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Fairmont Windsor Park Hotel
Night Switchboard Agent
We treat our people like family and our guests like royalty!
Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.
We have an exciting opportunity for a Night Switchboard Agent dedicated in turning moments into memories for our guests.
The Night Switchboard is the heart beat of the hotel operations. As a Night Switchboard Agent you will take care of our guests before they arrive through to their departure, ensuring they have an exceptional experience with us. You will process all external and internal calls by redirecting calls or assisting the caller. You will also take ownership of the guests' enquiries and reservations for all resort services and ensure follow up according to the hotel standards. You will be an ambassador of the hotel and will be able to assist guests requiring information relating to all aspects of the hotel.
If you feel like going the extra mile we would love to get to know your personality! As a part of the application process it would be preferable you can submit a short video introduction lasting no more than 1 minute demonstrating your desire to become a part of Fairmont Windsor Park team. The video file should be sent to [email protected] with your full name in the subject line. Please ensure that your video doesn't exceed 1 minute in length and 10 MB in size.
What we are looking for: